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We're all about rewarding connections.

If you need to get a hold of us we're here to field any of your questions.
Give us a shout at any of the numbers below. We're always glad to hear from you.

Customer Service:

Customers Outside of Georgia and Texas:

Telephone: Toll free at 888.313.9086 or locally at 203.893.4196
Email: CustomerCare@napower.com

Hours of Operation: Monday - Friday: 8:00 AM to 6:00 PM EST

Georgia Customers:


  • General: Toll free at 800.319.4224 or locally at 404.946.0061
  • Enrollments: Toll free at 888.900.9582
Email: GACustomerService@napower.com

Hours of Operation: Monday - Friday: 8:00 AM to 6:00 PM EST

Texas Customers:

Telephone: Toll free at 800.396.6035
Email: TXCustomerCare@napower.com

Hours of Operation: Monday - Friday: 8:00 AM to 5:00 PM CST

Advertising & Sponsorship Inquiries:

For sponsorship and advertising inquiries, please contact:
Direct Marketing Dept.
Email: directmarketing@napower.com

Press Inquiries:

Telephone: 614.537.2476
Email: press@napower.com
You may also visit our Online Press Room

Corporate Headquarters:

Twenty Glover Avenue
Norwalk, CT 06851


Email: careers@napower.com


In the event of a gas leak, electric power outage or other emergency, please use the following toll-free numbers to directly contact your utility: CL&P at 1-800-286-2000, UI at 1-800-722-5584, BGE at 1-800-685-0123, PPL at 1-800-342-5775, PECO at 800-841-4141, PEPCO at 877-737-2662, Duquesne at 877-393-1130, ACE at 1-800-833-7476, JCP&L at 1-888-544-4877, PSEG at 1-800-880-7734, Orange & Rockland Electric at 1-877-434-4100, Consolidated Edison at 1-800-752-6633 or Atlanta Gas Light at 1-877-427-4321.