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Common Questions


How Easy is it to switch?
It's even easier than you think. Just take a few moments to enter your account information on our site or speak with one of our enrollment specialists, and we'll take care of the rest.
Who is responsible for my service?
You'll notice your new low supply rate with North American Power. Your utility will continue to service your energy lines, deliver your energy, and respond to any emergencies, just as they always have.
What happens after the introductory rate?
North American Power offers a monthly variable, market-based product, which means that we buy electricity every day on the open market and use that price to set our rate. Your rate can vary each month based on the market rate and other factors. Your rate may be higher or lower than the utility and we cannot guarantee monthly savings. You are free to cancel at any time as there are no cancellation fees so it's in our best interest to offer the most competitive rate to keep you as a customer.
Is there any cost to enroll?
North American Power does not charge any fee to enroll.
Who do I pay?
Depending on your meter read date, it may take 1-2 billing cycles before you begin to receive North American Power's supply rate.
American Wind Green-e Energy Certified

Independence starts with you

American Wind® is a monthly program that supports "green energy." We are no longer offering American Wind® to new customers. If you are a current American Wind® customer click here to download the Historic and Prospective Product Content Label, or click here to download the American Wind® Terms of Service.

How it Works: When a renewable energy facility operates, it creates electricity that is delivered into a vast network of transmission wires, often referred to as "the grid." The grid is segmented into regional power pools; in many cases these pools are not interconnected. To help facilitate the sale of renewable electricity nationally, a system was established that separates rewnewable electricity generation into two parts: the electricity or electrical energy produced by a renewable generator and the renewable "attributes" of that generation. The renewable attributes or "green" attributes are sold separately as renewable energy certificates (RECs). Only one certificate may be issued for each unit of renewable electricity produced. The electricity that was split from the REC is no longer considered "renewable" and cannot be counted as renewable or zero-emissions by whoever buys it.

This product is comrpised of RECs. With the purchase of RECs, you are buying the renewable attributes (i.e. environmental benefits) of a specific amount and type of renewable energy generation. You will continue to receive a separate electricity bill from your utility. Your purchase of renewable certificates helps offset conventional electricity generation in the region where the renewable generator is located. Your purchase also helps build a market for renewable electricity and may have other local and global environmental benefits such as reduced global climate change and regional air pollution.

The renewable certificates in this product are verified and certified by Green-e Energy. Each supplier of renewable certificates is requires to disclose the quantity, type and geographic source of each certificate. Please see the Product Content Label for this information. Green-e Energy also verifies that the renewable certificates are not sold more than once or claimed by more than one party. For information on Green-e Energy please visit its Web site, www.green-e.org, or call them toll-free, 1-888-63-GREEN.

1 One American wind REC offsets 1,000 kWh of non-renewable electricity supply per month. In 2012, the average monthly electricity consumption for a U.S. residential utility customer was 903 kWh - source: www.eia.gov/tools/faqs