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Common Questions


How Easy is it to switch?
It's even easier than you think. Just take a few moments to enter your account information on our site or speak with one of our enrollment specialists, and we'll take care of the rest.
Who is responsible for my service?
You'll notice your new low supply rate with North American Power. Your utility will continue to service your energy lines, deliver your energy, and respond to any emergencies, just as they always have.
What happens after the introductory rate?
North American Power offers a monthly variable, market-based product, which means that we buy electricity every day on the open market and use that price to set our rate. Your rate can vary each month based on the market rate and other factors. Your rate may be higher or lower than the utility and we cannot guarantee monthly savings. You are free to cancel at any time as there are no cancellation fees so it's in our best interest to offer the most competitive rate to keep you as a customer.
Is there any cost to enroll?
North American Power does not charge any fee to enroll.
Who do I pay?
Depending on your meter read date, it may take 1-2 billing cycles before you begin to receive North American Power's supply rate.

greenelectric™

We've helped hundreds of thousands of people get great rates on their energy. Our standard electricity product is 25% renewable, making a difference for the Earth and your wallet. Please note that in Texas, our 25% product is called 25% Renewable Electric.

Want to go green, save green and earn MORE green? With 100%greenelectric™, all the electricity we supply is offset by investment in renewable energy and its infrastructure. You also receive FREE, unlimited access to our Renewable Energy REwards savings program, with deals and discounts at over 300,000 merchants nationwide. PLUS, with 100%greenelectric™ you can get double residual earnings1 on qualified Customer referrals.

  • Why Renewable?
  • See the Impact
  • Service Areas

Where would you rather get your energy from?

Non-Renewable Energy or Renewable Energy

EXACTLY

When you purchase renewable energy you are ensuring a brighter future for us all.
Traditional, non-renewable energy from coal, nuclear and other fossil fuels pollute our environment, and increase our dependence on foreign energy resources. With greenelectric™ you can rest assured that a portion of the money you pay for the electricity supply entering your home or business will be supporting sustainable, domestic renewable energy.

Our customers have avoided carbon dioxide emissions by 193,066,670 pounds
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Your Personal Website

With your personal napower.com website you will be able to get customers by sharing. Just share the site with family, friends and neighbors and you'll be on your way to financial freedom. Your site will make sure that you get credit for each and every customer you gain. And, you can manage all those customers on your NAPower Office™.

Your personal website is FREE once you start a business with North American Power