CONTACT US

We’re Here to Help

Whether you have questions about your North American Power account, your electricity service, billing, contract information, or the transition to Constellation, our Customer Care team is available to assist you.

Need to report a power outage?

North American Power cannot restore service or respond to outages. Please contact your local utility company directly for outage reporting and restoration updates.

Customer Care

For the fastest service, please have your account information available when contacting us.

If you are a Rhode Island customer wishing to cancel service, click here.

Power Outages & Emergencies

Reporting a Power Outage

North American Power does not maintain power lines or restore electric service during outages.

If your power is out, contact your local utility company directly.

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State Regulatory Agencies

Customers may also contact their state's public utility commission or consumer protection agency.

For state-specific contact information, please visit our Legal & Regulatory Information page.

Additional Resources

Frequently Asked Questions

Find answers to common questions about account management, billing, contracts and the transition.

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Customer Information

Learn more about your account, contract information and transition updates.

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