Residential | Commercial

Call Us: 877.572.0442

What to Do in Case of a Power Outage
May 03, 2017

Half of surviving a power outage is making sure you are prepared for it before it happens. Here are some helpful tips to make sure you’re ready:

  • Have the right number ready to call to report an outage. Remember, this is your local utility provider, not necessarily the company that supplies your electricity.
  • Create an emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
  • Keep a rechargeable power pack charged up with compatible adapters for phones or any devices that require power.   
  • Know where the manual release lever for your electric garage door opener is located (and practice operating it).
  • Have some block ice on hand or freeze water-filled plastic containers to help keep food cold.
  • Keep your car’s gas tank full. (Gas stations have electric pumps, and during an outage you might not be able to refuel.)
  • Check out local shelters and your state’s website to learn about emergency plans in your area.
  • Have a backup plan if you or a family member rely on a power dependent medical device.

During an outage, follow these protocols:

  • Use flashlights instead of candles, if possible, to reduce fire hazards.
  • Keep refrigerator and freezer doors closed as much as possible. Food should be kept in a closed refrigerator for several hours. Even without power, a full freezer will remain cold for 48 hours.
  • Consider relocating to a movie theater, mall, or other air conditioned space if it is very hot or very cold.    
  • Turn off or disconnect appliances. for When the power comes back on it can cause a surge.
  • Only use generators away from your home. NEVER run a generator inside a home or garage, or connect it to your home's electrical system.  

After an outage, stay safe and plan for the next event.

  • Throw away any food that has reached 40° F (4° C) for 2 hours or more or that has an unusual odor, color or texture. Better to throw food away than get food poisoning. If food in a freezer is colder than 40° F and has ice crystals on it, it can be refrozen.
  • Contact your doctor if you had refrigerated medications.
  • Restock your emergency kit with fresh batteries and supplies, and restock your food supplies.

For more ideas on how to weather a power outage and useful links, visit



Ashley Leach

Ashley Leach is a freelance writer and digital content marketer with a background in journalism, digital reporting, and marketing for numerous industries. She's found her perfect fit at North American Power in writing about home maintenance and repairs, energy efficiency, and smart home technology.